Contact Our Team

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For inquiries contact:

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Corporate Headquarters:

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Address: Malaysia, Twin tower

General FAQs

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Applying for a rental property involves several key steps to ensure a smooth process. Here’s a straightforward guide to help you:

  1. Find the Right Property:

    • Search: Use online listings, contact real estate agents, or visit property management websites to find rental properties that match your needs and budget.
    • Viewings: Schedule appointments to view the properties you’re interested in and assess if they meet your requirements.
  2. Prepare Your Application:

    • Documents: Gather necessary documents such as proof of income (pay stubs, bank statements), identification (driver’s license, passport), and rental history (previous landlord contact details).
    • Application Form: Complete the rental application form provided by the landlord or property management company. This form typically includes personal information, employment details, and references.
  3. Submit Your Application:

    • Online or In-Person: Depending on the property, you may be able to submit your application online or in person. Ensure you provide all requested information and documentation.
    • Application Fee: Some landlords or property managers may require an application fee to cover the cost of background and credit checks.
  4. Wait for Approval:

    • Screening Process: The landlord or property manager will review your application, conduct background checks, and verify your references.
    • Follow-Up: Be prepared to provide additional information or documentation if requested. The approval process can take anywhere from a few days to a couple of weeks.
  5. Sign the Lease Agreement:

    • Review Terms: Once approved, carefully review the lease agreement, including the rent amount, lease duration, and any rules or policies.
    • Sign and Pay Deposit: Sign the lease, pay any required security deposits, and arrange for move-in details.

For assistance with finding a rental property or if you have any questions about the application process, contact us at 900 47 55 99 or info@explore-my.com. We’re here to make your rental experience as smooth and efficient as possible!

When applying for a rental property, having the right documents ready can streamline the process. Here’s a list of commonly required documents:

  1. Proof of Income:

    • Pay Stubs: Recent pay stubs from your employer, usually from the past 2-3 months.
    • Bank Statements: Recent bank statements to demonstrate financial stability.
    • Tax Returns: If self-employed, provide your most recent tax returns or 1099 forms.
  2. Identification:

    • Driver’s License: A government-issued ID to verify your identity.
    • Passport: Alternatively, a passport can be used if you don’t have a driver’s license.
  3. Rental History:

    • Previous Landlord Contacts: Contact details of previous landlords for reference.
    • Rental Agreements: Copies of previous rental agreements, if available.
  4. Credit Report:

    • Credit Score: A copy of your credit report or score may be required to assess your financial responsibility.
  5. Application Form:

    • Completed Form: Fill out the rental application form provided by the landlord or property management company.
  6. References:

    • Personal References: Contact information for personal or professional references who can vouch for your character.
  7. Application Fee:

    • Payment: Some landlords or property managers may require a non-refundable application fee to cover background and credit checks.

Having these documents ready will help speed up the application process and increase your chances of securing the rental property. For assistance with your rental application or any additional questions, contact us at 900 47 55 99 or info@explore-my.com. We’re here to help make your rental experience as smooth as possible!

If you’re having trouble making your rent payment on time, it’s important to communicate with your landlord or property manager as soon as possible. Here’s what you should do:

  1. Contact Your Landlord: Reach out to your landlord or property manager immediately to explain your situation. Being proactive can help you avoid late fees and potential legal action.

  2. Provide Documentation: If there’s a legitimate reason for the delay, such as a sudden financial hardship or unexpected expense, provide any necessary documentation to support your case.

  3. Request a Payment Plan: Ask if you can arrange a payment plan to make up the missed rent over time. Many landlords are willing to work with tenants who are facing temporary difficulties.

  4. Explore Assistance Programs: Look into local rental assistance programs or charities that may offer support for tenants in financial distress.

  5. Review Lease Terms: Familiarize yourself with your lease agreement to understand any penalties or grace periods for late payments.

For further assistance or advice on handling rent payment issues, contact us at 900 47 55 99 or info@explore-my.com. We’re here to help you navigate any challenges and ensure your rental experience remains positive.

Paying your rent can be done through various convenient methods. Here’s how you can make your rental payments:

  1. Bank Transfer:

    • Direct Transfer: You can transfer the rent amount directly from your bank account to the landlord's or property management company’s bank account. Ensure you use the correct account details provided by them.
  2. Checks:

    • Personal Check: Write a personal check for the rent amount and deliver it to your landlord or property manager. Ensure you write the correct amount and include any necessary references or notes.
  3. Money Orders:

    • Purchase: Obtain a money order from a bank or post office for the rent amount.
    • Delivery: Send or hand-deliver the money order to your landlord or property manager.
  4. In-Person Payments:

    • Office Drop-Off: If the landlord or property management office is nearby, you can pay your rent in person during their office hours.
    • Receipt: Always ask for a receipt or confirmation of payment for your records.
  5. Mail:

    • Postal Service: Mail your payment using a check or money order to the address provided by your landlord or property manager.
    • Timing: Ensure to send it well before the due date to avoid late fees.

For further assistance with payment methods or if you have any questions, contact us at 900 47 55 99 or info@explore-my.com. We’re here to help you with any aspect of your rental experience!

Starting your property journey is easy with a clear plan. Buyers should first identify their ideal property, set a budget, and obtain mortgage pre-approval. Sellers need to prepare their property, set a competitive price, and market it effectively. Renters should determine their needs and budget before searching for suitable rental options.

For property owners and agents, our CRM portal provides a comprehensive solution for managing property sales. Owners can list their properties, track progress, and receive updates seamlessly. Agents and agencies benefit from our portal by managing multiple listings, accessing real-time data, and coordinating efficiently with clients. This tool simplifies the process for all parties involved.

Once you’ve found the right match, finalize the process by working with professionals to close the sale or lease. For personalized support and expert guidance, reach out to us at 900 47 55 99 or info@explore-my.com. We’re here to assist you every step of the way!

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